THE NEW CONSUMER PSYCHOLOGY NEEDED TO ENGAGE AND PERSUADE IN A DIGITAL, SOCIAL AND MOBILE WORLD
Click here to download the full conference agenda featuring descriptions and speaker biographies.
| DAY ONE: TUESDAY, MAY 25, 2010 |
| 7:15 |
REGISTRATION DESK OPENS. NETWORKING AND CONTINENTAL BREAKFAST. |
| 7:50-8:25 |
CONFERENCE KICK OFF INCLUDING SPECIAL APPEARANCES BY THREE OF HISTORY'S GREATEST PERSUADERS. |
| 8:25-9:25 |
WHAT IT NOW TAKES TO SUCCESSFULLY ENGAGE AND PERSUADE GIVEN OUR DIGITAL, SOCIAL, MOBILE WORLD. Marsha Lindsay, CEO, Lindsay, Stone & Briggs. |
| 9:25-11:45 |
THE NEWLY REALIZED SUBCONSCIOUS FORCES THAT SHAPE CONSUMER ENGAGEMENT AND DECISION MAKING. Dan Ariely, behavioral economist and researcher at Duke and MIT. |
| 11:45-1:00 |
NETWORKING LUNCH AND BREAK. |
| 1:00-2:30 |
SCIENTIFICALLY PROVEN PRINCIPLES THAT PERSUADE PEOPLE TO SAY YES. Dr. Robert Cialdini, the world's leading researcher on the science of persuasion. |
| 2:30-2:45 |
BREAK |
| 2:45-4:00 |
EMOTIONAL LANGUAGE STRATEGIES THAT ROUSE PEOPLE TO ACTION. Dr. Frank Luntz, author of Words That Work: It's Not What You Say, It's What People Hear |
| 4:00-5:00 |
HOW TO TELL A STORY THAT FOREVER CHANGES PEOPLE'S ATTITUDES AND BEHAVIORS. Loren Niemi, storytelling expert and recent Chair, National Storytelling Network. |
| 5:00-5:15 |
YOUR PERSUASION CHALLENGE FOR THE EVENING. On Your Feet. |
| 5:15-7:30 |
NETWORKING AND COCKTAILS WITH LIVE JAZZ. |
| Evening |
DINNER ON YOUR OWN. |
| DAY TWO: WEDNESDAY, MAY 26, 2010 |
| 7:15 |
NETWORKING AND CONTINENTAL BREAKFAST. |
| 7:50-8:15 |
KICK OFF; IDENTIFYING YOUR PERSUASION "GRAPPLE." On Your Feet. |
| 8:15-9:15 |
LEVERAGING PSYCHOLOGICAL INSIGHTS TO CREATE CUSTOMER RELATIONSHIPS WITH A HIGHER ROI. Simon Uwins, Tesco's Fresh & Easy Neighborhood Markets. |
| 9:15-10:05 |
HOW TO COLLECT, MINE AND MODEL DATA FOR BREAKTHROUGHS THAT INSPIRE ENGAGEMENT, PERSUASION AND LIFT SALES. Andreas Weigend, former Chief Scientist at Amazon. |
| 10:05-10:25 |
BREAK. |
| 10:25-11:25 |
"NEXT GENERATION" SUCCESS STORIES OF CONSUMER ENGAGEMENT AND PERSUASION.
- Nick Harris, Director of Consumer Segments & Services, Benjamin Moore.
- Giorgos Zacharia, Chief Scientist, Kayak.com.
- Mark McGuire, President, Alice.com.
|
| 11:25-12:30 |
JUMPSTARTING APPLICATION OF THE NEW CONSUMER PSYCHOLOGY IN MARKETING AND COMMUNICATIONS EFFORTS.
- Monitor Group: Partners Steven Goldbach and Mark Pocharski.
- Silverpop.
- Lindsay, Stone & Briggs: Director of Interactive Jiri Marousek; VP of PR and Social Media Amy Rohn; SVP/Creative Director Bill Winchester.
|
| 12:30-1:35 |
NETWORKING BUFFET LUNCH: Awarding of conference prizes. |
| 1:35-2:15 |
HOW TO PREPARE FOR THE SOCIAL DATA REVOLUTION THAT'S COMING. Andreas Weigend, former Chief Scientist at Amazon. |
| 2:15-3:15 |
HOW "INTERNET COMPUTING" NOW IN THE POCKETS OF BILLIONS WILL CHANGE THEIR BEHAVIORS AND YOURS TOO. Anssi Vanjoki, EVP, Nokia. |
| 3:15-3:30 |
CONFERENCE SUMMARY. |
| 3:30 |
CONFERENCE ADJOURNS. |